• Management by Objectives (MBO)
• Mission and Vision Statements
• Pay-for-Performance
• Strategic Balance Sheet

• Financial performance (revenues, earnings, return on capital, cash flow);
• Customer value performance (market share, customer satisfaction measures, customer loyalty);
• Internal business process performance (productivity rates, quality measures, timeliness);
• Innovation performance (percent of revenue from new products, employee suggestions, rate of improvement index);
• Employee performance (morale, knowledge, turnover, use of best demonstrated practices).

• Articulate the business's vision and strategy;
• Identify the performance categories that best link the business's vision and strategy to its results (e.g., financial performance, operations, innovation, employee performance);
• Establish objectives that support the business's vision and strategy;
• Develop effective measures and meaningful standards, establishing both short-term milestones and long-term targets;
• Ensure companywide acceptance of the measures;
• Create appropriate budgeting, tracking, communication, and reward systems;
• Collect and analyze performance data and compare actual results with desired performance;
• Take action to close unfavorable gaps.

• Clarify or update a business's strategy;
• Link strategic objectives to long-term targets and annual budgets;
• Track the key elements of the business strategy;
• Incorporate strategic objectives into resource allocation processes;
• Facilitate organizational change;
• Compare performance of geographically diverse business units;
• Increase companywide understanding of the corporate vision and strategy.

• Corporate Strategy
  
• Mission & Vision
  
• Performance Improvement
  

Selected references